About the Job
We are seeking a dependable, customer-focused Office Assistant to support the daily operations of a local business. The ideal candidate is organized, detail-oriented, patient under pressure, and comfortable multitasking in an often fast-paced environment. They must also be willing to grow long-term with the company.
Responsibilities
· Provide excellent customer service in person and over the phone.
· Handle customer concerns professionally and calmly de-escalate any complaints or concerns.
· Manage scheduling and inventory records.
· Perform accurate data entry and learn internal computer systems.
· Coordinate with team members and technicians to ensure reservation needs are ready as scheduled.
· Process all forms of payment and follow up on unpaid invoices.
· Accurately document customer information and delivery directions.
· Give recommendations to customers on what items are best for their needs.
· Assist with opening and closing procedures and maintain confidentiality.
· Light cleaning duties such as sweeping, dusting, and taking out the trash. Schedule: Monday–Friday, 7:30 AM–5:30 PM, with a one-hour lunch
Requirements
· Strong communication and customer service skills.
· Upbeat attitude and desire to cooperate with coworkers.
· Basic to moderate computer skills and attention to detail.
· Ability to multitask, stay organized, and work efficiently.
· Trustworthy, patient, coachable, and dependable.
· Previous experience in rentals, inventory management, scheduling, or administrative support is preferred.
· Ability to lift 35 pounds as needed.